Program Policies

Group Fitness Program

In-Person Participation

  • All participants must have a valid DFC membership and swipe into the facility using their CUID or DFC ID. No ID; no entry.

  • All attendees must comply with University protocols for accessing campus facilities.

  • Confirm your reservation with the attendant at the studio location. Only passholders with a reservation will be admitted. 

  • In-Person & Virtual Access passholders may only reserve a spot in one format per class meeting, either the in-person class OR the virtual class. Not both. 

  • Exercise attire is required, including closed-toe athletic shoes. 

  • There is a 5 minute late policy. No exceptions. 

  • Water bottles are permitted. Unless medically necessary, do not bring food into class.

  • Fall 2022 Group Fitness Pass Refund Deadline: Monday, Sep 12th, 2022. No refunds after the deadline.

  • There are no refunds on half price initiatives.

  • There is a $10 fee for all cancellations.

Functional Fitness

  • All participants must have a valid DFC membership and swipe into the facility using their CUID or DFC ID. No ID; no entry.
  • All participants must first purchase a Functional Fitness Pass to attend. 
  • Please arrive at least 5 minutes early.
  • Reservations are recommended but not required. Registered participants receive priority entrance up until the start time of the class.
  • There is a 5 minute late policy. No one is admitted after this point. 
  • Check-in with the instructor upon arrival.
  • The following items are strictly prohibited inside the studio:

    • Chalk

    • Food

    • Open-toed shoes

    • Bags or backpacks of any kind. These must be left in a locker or outside of the studio.

  • Fall 2022 Functional Fitness Pass Refund Deadline: Monday, Sep 12th, 2022. No refunds after the deadline. There are no refunds on half price initiatives.

  • There is a $10 fee for all cancellations.

  • Patrons may use the studio at their own risk.

  • Space is available on a first come first-served basis. Max capacity is 12 people.

  • Equipment may not leave the room.

  • Patrons may bring their own equipment, but it may not be stored in the studio. 

  • Music may NOT be played out loud. Headphones or earbuds are required. 

  • Patrons must clean any equipment they use and return equipment to its rightful location before leaving. 

  • The following items are strictly prohibited inside the studio:

    • Chalk

    • Food

    • Open-toed shoes

    • Bags or backpacks of any kind. These must be left in a locker or outside of the studio.

  • Equipment must be used properly and not abused. Do not climb on the Queenax structure. 

  • Patrons may be asked to leave if out of compliance. 

Specialty Courses

  • Classes are NOT PRO-RATED or sold individually, unless otherwise noted. We do not allow make-ups for missed classes.

  • Registration will continue throughout the semester, space permitting.

  • Members may only attend a class if they have officially registered and paid for the entire session. Registration may be confirmed at the start of each class.

  • Fall 2022 refund deadline: Monday, Sep 12th, 2022.

  • For classes that start on/after the general refund deadline, you have one week from the start date of the class to request a refund.

Personal Training Program

REQUEST A TRAINER: A trainer will contact you within 48 hours of receiving your request. Once in touch with the trainer,  please discuss your needs, goals, and schedule. Trainers manage their own schedules, therefore all scheduling is between the client and the trainer. 

BUY SESSIONS ONLINE once you and your assigned trainer have confirmed a meeting time. Be sure to purchase the session before your first meeting with your trainer. Trainers may not conduct a session before it has been purchased. Paying a trainer directly is PROHIBITED. 

If you submit your request on a weekend or University holiday, please wait for the following business day for your request to be handled. 

Partner and Group Training: EACH participant must submit their own separate registration form

  • Prorated refunds are granted only for documented medical reasons. An additional $10 cancellation fee is applied.

  • Refunds are not granted for any reason on expired packages. Expired sessions are forfeited. Packages expire accordingly:

    • Single Session – 14 days from date of purchase
    • Five Sessions – 2 months from date of purchase
    • Ten Sessions – 4 months from date of purchase

 

  • Package expiration cannot be extended.

  • Unused sessions - due to package expiration, having graduated, relocated, gym membership expiration, or any other non-medical reason - are forfeited. It is the client's responsibility to complete their sessions in a timely fashion.

General
  • All participants must have a valid DFC membership and swipe into the facility using their CUID or DFC ID. No ID; no entry.
  • All sessions must be paid for in full prior to the start of training. Free trial sessions are not offered.
  • BUY SESSIONS ONLINE anytime online.
​Lateness and Cancellation Policies
  • You must provide a 24-hour notice for any cancellations to avoid being charged for that session.
  • Out of respect for one another's time and in order for us to provide you with the best service possible, we ask that you be prompt for your session.
  • If you arrive more than 15 minutes late, your session will be forfeited and considered “cancelled”. Trainers are not required to wait for clients who are more than 15 minutes late. Please call your trainer if you anticipate being late. 

Youth Swim Lessons

Request Lessons. You may specify a swim instructor. Otherwise, the first available one will contact you. Once in touch with the instructor please discuss your needs, goals, and schedule. Instructors manage their own schedules, therefore all scheduling is between the client and the instructor. 

BUY SESSIONS ONLINE once you and your assigned instructor have confirmed a meeting time. Be sure to purchase the lesson in advance. Lessons may not conducted prior to payment. No free trial sessions. Paying the instructor directly is PROHIBITED and may result in loss of gym access. 

If you submit your request on a weekend or University holiday, please wait for the following business day for your request to be handled. 

Semi-private lessons: YSL does not coordinate pairing of students. Please register partners together. All participants must meet eligibility criteria.

  • Prorated refunds are granted only for documented medical reasons. An additional $10 cancellation fee is applied.

  • Refunds are not granted for any reason on expired packages. Expired sessions are forfeited. Packages expire accordingly:

    • 1 lesson - 2 weeks from purchase date

    • 5 lessons - 2 months from purchase date

    • 10 lessons - 4 months from purchase date

  • Unused sessions - due to package expiration, having graduated, relocated, gym membership expiration, or any other non-medical reason - are forfeited. It is the client's responsibility to complete their sessions in a timely fashion.

Eligibility

Individual and partner swim lessons are offered for Columbia affiliated children between the ages of 6-17 years old. Affiliation tis defined as meeting one of the following criteria:

  • Child is a current DFC member (family membership).
  • Child is referred by one of the following programs.
    • Lion Swim Academy
    • Swim Camp
    • Swimming and Diving Lessons
    • Little Lions Camp (formerly Cubs Camp) 
​Lateness and Cancellation Policies
  • You must provide a 24-hour notice for any cancellations to avoid being charged for that session.
  • Out of respect for one another's time and in order for us to provide you with the best service possible, we ask that you be prompt for your session.
  • If you arrive more than 15 minutes late, your session will be forfeited and considered “cancelled”. Trainers are not required to wait for clients who are more than 15 minutes late. Please call your trainer if you anticipate being late.